Prepare the property list
List address, unit, room and affected connection separately. Add approximate length or area and matched photos. If the issue is uncertain, describe the observed condition.
Clarify responsibility and approval
Name the commissioning contact and the access contact. Record approved areas and those requiring discussion. Share personal information through the enquiry, not in publicly accessible lists.
Agree scheduling windows
Record use restrictions, key handover and reachable contacts. Distinguish a preferred period from a confirmed appointment. Differently used rooms may need different arrangements.
Check the scope by unit
The quote should clearly identify affected areas and agreed work. Discuss additional checks and excluded work before commissioning. Keep the final area mapping for installation.
Your project in Luzern
For Luzern and neighbouring municipalities, include the property address, affected room and requested work. For balconies and terraces, add overview photos of edge connections, drainage and visible damage.